Frequently Asked
Questions

Urinary incontinence means passing urine unintentionally. It can happen for different reasons, and the pattern of leakage can help a healthcare professional work out what type of problem may be present. If you are experiencing urinary incontinence, NHS guidance recommends speaking with a GP so the cause can be assessed.

Common types include stress incontinence, urge incontinence and mixed incontinence. Other patterns include overflow and total incontinence. The symptoms and underlying causes are not the same, so it is important not to assume that every type has the same treatment.

If you have urinary incontinence, it is appropriate to discuss it with a GP. Medical assessment can help identify the type and possible cause and determine whether further investigation or treatment is needed. Incontinence Direct does not diagnose medical conditions.

Yes. Bladder and pelvic-floor symptoms can arise for different reasons, and some people have more than one type of urinary incontinence. That is one reason a clear history and appropriate medical assessment matter before deciding how to manage symptoms.

Stress incontinence is leakage of urine when pressure on the bladder increases, such as during coughing, sneezing, laughing, lifting or exercise. It is not the same as incontinence caused by emotional stress.

Pelvic-floor muscle weakness can contribute to stress incontinence, but it is not the only possible factor. The urethral sphincter and other aspects of bladder and pelvic-floor function also matter. A healthcare professional can assess the likely cause.

Management depends on the individual. For women with stress or mixed urinary incontinence, NICE recommends supervised pelvic-floor muscle training as a first-line treatment. Other options can be considered when appropriate. A private electromagnetic stimulation service should not be presented as a replacement for assessment or established care.

No. The fact that someone has stress incontinence does not by itself establish that electromagnetic stimulation is suitable for them. Incontinence Direct can explain its private service and discuss suitability criteria, while medical assessment remains important where symptoms require it.

Urge incontinence involves leakage associated with a sudden, difficult-to-delay need to pass urine. It can occur alongside overactive bladder symptoms such as urgency and increased frequency.

No. Stress incontinence is associated with pressure on the bladder, while urge incontinence is associated with a sudden need to urinate that can be difficult to defer. Some people experience both, which is called mixed incontinence.

Treatment depends on the underlying symptoms and circumstances. NICE guidance includes bladder training as a first-line approach for women with urgency or mixed urinary incontinence. Other treatments may be considered according to assessment and response.

Not necessarily. A symptom label does not establish suitability for electromagnetic stimulation. The service should be considered separately from the medical assessment of the underlying problem.

Mixed urinary incontinence means having symptoms of both stress incontinence and urge incontinence. Someone may, for example, leak with coughing or exercise and also experience sudden urges that are difficult to defer.

Management is based on the combination of symptoms and the person’s circumstances. NICE guidance includes pelvic-floor muscle training for stress symptoms and bladder training for urgency or mixed symptoms in women. A clinician can help determine which approaches are appropriate.

A diagnosis or symptom description alone is not enough to establish suitability. Incontinence Direct can explain the service and its suitability criteria, but it does not diagnose the cause of symptoms or replace appropriate medical assessment.

Faecal incontinence means accidentally passing stool or having leakage from the bowel. It can have different causes, including bowel, muscle, nerve or other health problems, so assessment is important.

Yes. New, persistent or troublesome bowel-control symptoms should be discussed with an appropriate healthcare professional. The underlying cause needs to be considered before choosing a management approach.

No. Incontinence Direct provides information about its private mobile electromagnetic pelvic-floor stimulation service. The team does not diagnose medical conditions, and the presence of a bowel-control symptom does not by itself establish that EMS is appropriate.

No. Different causes require different clinical considerations. Evidence for one intervention, device or patient group should not be generalised to every form of faecal incontinence.

Yes. Men can experience urinary incontinence for a range of reasons, including after prostate treatment. The cause and pattern of symptoms matter, so appropriate assessment is important.

Urinary leakage can occur after prostate surgery, but the cause, severity and recovery pattern vary. Anyone with persistent or concerning symptoms should discuss them with an appropriate healthcare professional.

No. A private electromagnetic stimulation service should not be used as a substitute for medical assessment following prostate treatment. Incontinence Direct can explain its service, but it does not diagnose the cause of leakage.

No. An FAQ can provide general information, but individual suitability depends on circumstances that cannot be established from a web page alone. A consultation can explain the service and its suitability criteria; medical advice may be appropriate where symptoms require assessment.

Incontinence Direct describes its service as private mobile electromagnetic pelvic-floor stimulation. The service is intended to provide information and a consultation about the treatment approach; it should not be presented as a diagnosis or as a promised outcome for a medical condition.

Electromagnetic stimulation is intended to produce contractions of the pelvic-floor muscles. The exact device, field strength, protocol and treatment schedule matter when interpreting research, so findings from one system should not automatically be treated as evidence for every electromagnetic system.

No. Electrical and electromagnetic stimulation are different intervention categories. Evidence and recommendations for one should not automatically be transferred to the other without checking the exact intervention studied.

No. Suitability depends on individual circumstances and any relevant contraindications or precautions associated with the actual equipment and service. A consultation can explain the service, while medical assessment may be appropriate where symptoms or health history require it.

No. Research can provide information about a particular intervention, population and protocol, but it cannot guarantee an individual outcome. The project’s evidence review also notes variation between studies and limitations in the available research.

It should not be presented as a universal replacement for established care. Management depends on the underlying problem, and recognised guidance may recommend approaches such as pelvic-floor muscle training or bladder training depending on the symptoms.

The consultation is an opportunity to ask questions, understand what the private mobile service involves and discuss the available information about suitability. The service team does not diagnose medical conditions.

The current service packages shown on the prices page include six, eight or ten sessions. The package information also describes an initial in-person consultation, home-based treatment sessions and aftercare.

Do not rely on a generic internet claim about session length. The current service information should be treated as the source for the practical appointment details, and these can be confirmed with the team when arranging a consultation.

Incontinence Direct describes its service as mobile and provides home-based treatment as part of its current package information. Availability depends on the service area and appointment arrangements.

If symptoms need medical assessment, the appropriate next step may be to speak with a GP or another qualified healthcare professional. Incontinence Direct’s role is to explain its private service rather than diagnose the cause of symptoms.

The current packages listed by Incontinence Direct are £800 for six sessions, £1,000 for eight sessions and £1,200 for ten sessions. Each package includes an initial in-person consultation, home-based treatment sessions and full aftercare as described on the prices page.

The current pricing page offers different package sizes. Which option is appropriate is a separate question from which package is available; the service team can explain the packages and you can ask questions before deciding.

No. The purpose of a consultation is to help you understand the service and ask questions. You should have enough information to decide whether you want to proceed, and medical advice may be appropriate where symptoms require assessment.

You can use the consultation or contact routes provided on the website. The team can explain the service, available packages and practical arrangements.

Incontinence Direct describes itself as a private mobile service with UK coverage. Availability for a particular address or area should be confirmed with the team rather than assumed from a location page.

No. The website provides general health information and information about Incontinence Direct’s private service. It is not a substitute for diagnosis or individual medical advice.

An FAQ can help you understand the service, but it cannot establish individual suitability. Relevant health history, symptoms and contraindications may need to be considered separately.

Speak with a GP or another appropriate healthcare professional. New or changing symptoms may need assessment to identify the cause before considering a particular treatment option.

No. References to NHS or NICE guidance on this website are intended to explain recognised healthcare information and pathways. They must not be read as an endorsement, approval, partnership or recommendation of Incontinence Direct.

For general information about urinary incontinence and recognised care pathways, NHS and NICE are useful starting points. The relevant intervention-specific evidence should also be checked before making claims about electromagnetic stimulation.